Frequently Asked Questions
Everything you need to know about DxPhi.
What is "market_price"? +
The average market price aggregated from multiple sellers and stores in the selected country.
How does caching work? +
Results are cached for 1 hour to ensure fast response times and reduce costs.
What are the rate limits per plan? +
Free: 100 req/month · Starter: 2,000 · Pro: 25,000 · Business: Unlimited.
Which countries are supported? +
50+ countries including US, UK, UAE, Saudi Arabia, Egypt, Germany, France, and more.
View full list →What is the refund policy? +
We offer a 7-day refund policy for unused credits. Contact support@dxphi.com.
How do I secure my API key? +
Never expose your key in client-side code. Use environment variables and server-side requests only.
Is there an SLA for Business plan? +
Yes, Business plan includes ≤2s SLA with priority support.